Naomi Cherry
About Naomi Cherry
Naomi Cherry serves as the Team Lead for Enterprise Business Development at Ada in Toronto, Ontario, a position she has held since 2022. With a diverse background in business development and customer service, she has accumulated extensive experience across various roles in the travel and retail sectors.
Work at Ada
Naomi Cherry has been with Ada since 2021, initially serving as an Enterprise Business Development Representative. In 2022, she was promoted to Team Lead for Enterprise Business Development. In her current role, she focuses on driving business growth and developing strategies to enhance customer engagement. Based in Toronto, Ontario, Canada, she has contributed to Ada's mission of providing innovative solutions in the enterprise sector.
Previous Experience in Educational Tours
Naomi Cherry worked at EF Educational Tours from 2016 to 2019, where she held the position of Tour Director for three years. In this role, she was responsible for managing educational travel experiences for students. Additionally, she served as an Operations Specialist at EF Educational Tours for six months in 2016, where she supported logistical operations.
Experience in Travel and Tourism
Naomi has extensive experience in the travel industry. She worked at Go Ahead Tours as a Senior Program Consultant from 2018 to 2021, where she developed travel programs and ensured customer satisfaction. Prior to that, she was a Quality Assurance Specialist at Momentum Travel Group for nine months in 2017 to 2018, focusing on maintaining service quality standards.
Early Career in Retail and Services
Naomi began her career in retail as a Tea Guide/Keyholder at DAVIDsTEA from 2012 to 2014. She also gained experience in customer service as a Passenger Service Lead at Airport Terminal Services from 2016 to 2017. These roles provided her with foundational skills in customer engagement and service management.