Robert Foley
About Robert Foley
Robert Foley is a Senior Product Manager at Ada, specializing in messaging platforms. He has over a decade of experience in product management and software engineering, having previously held positions at Salesforce, Startup Kitchen Inc, and other notable companies.
Work at Ada
Robert Foley currently serves as a Senior Product Manager for the Messaging Platform at Ada, a role he has held since 2021. In this position, he plays a significant role in automating millions of chat-based conversations each month for high-profile clients such as TELUS, Coinbase, and Shopify. His contributions have been instrumental in enhancing the platform's capabilities and user experience. Additionally, he was involved in Ada's successful Series B funding round, which raised $44 million USD from Accel.
Previous Experience in Product Management
Prior to his role at Ada, Robert Foley worked as a Senior Product Manager for the Social Platform at Salesforce from 2019 to 2021. He also served as a Product Manager for Agent Experience at Serenova from 2016 to 2019. His extensive background in product management spans over a decade, focusing on messaging and digital channels tailored for contact center applications.
Education and Expertise
Robert Foley has a solid educational foundation with a Bachelor of Applied Management in E-Commerce from the University of New Brunswick, completed in 2010. He has pursued further studies, obtaining multiple certificates from prestigious institutions. These include a Machine Learning certificate from UC Berkeley in 2020, and several certificates from MIT Sloan School of Management in 2019 and 2020, focusing on Artificial Intelligence and its implications for business strategy and healthcare.
Background in Software Engineering
Robert Foley has a diverse background in software engineering and quality assurance. He worked as a Quality Assurance Manager at Introhive from 2013 to 2016 and held various roles at Research In Motion and IBM Security. His experience includes software testing, automation engineering, and remote IT support, providing him with a comprehensive understanding of software development and testing processes.
Entrepreneurial Experience
From 2011 to 2019, Robert Foley co-founded Startup Kitchen Inc, where he contributed to the growth and development of the startup ecosystem in Fredericton, New Brunswick. This experience provided him with insights into the challenges and opportunities faced by emerging businesses, further enhancing his expertise in product management and development.