Sebastian Mendez
About Sebastian Mendez
Sebastian Mendez is an Enterprise Development Representative at Ada, specializing in enhancing customer experiences through conversational AI. He has a background in business development and a diploma in Greenhouse Technician from Niagara College.
Work at Ada
Sebastian Mendez serves as an Enterprise Development Representative at Ada, a role he has held since 2022. In this position, he contributes to the company's mission of automating customer interactions for various brands. His work involves collaborating with industry-leading clients such as Shopify, Zoom, and Indigo to enhance their customer experience through AI-powered solutions.
Education and Expertise
Sebastian Mendez studied at Niagara College, where he pursued a diploma in Greenhouse Technician (Co-Op) from 2019 to 2021. This program provided him with foundational knowledge and skills relevant to the field. His expertise extends to customer experience transformation, particularly in the realm of conversational AI, which he applies in his current role at Ada.
Background
Prior to his current position at Ada, Sebastian Mendez held various roles in business development and management. He worked at EcoLife Home Comfort as a Business Development Manager from 2017 to 2019 and as a Business Development Representative from 2016 to 2019. His earlier experience includes positions at D&N Dream Inc. as an Account Executive and Assistant Manager in 2015 and 2016, respectively.
Professional Experience
Sebastian Mendez has accumulated diverse professional experience in business development and customer relations. His tenure at EcoLife Home Comfort involved strategic initiatives to enhance business growth. Additionally, he worked as a Greenhouse Technician (Co-Op) at Niagara College Greenhouse Nursery in 2020, where he gained practical experience in horticulture.