Trish W.
About Trish W.
Trish W. is a Customer Solutions Consultant at Ada, where she has worked since 2024. She has extensive experience in customer support and success roles across various companies in Sydney, Australia.
Work at Ada
Trish W. has been employed at Ada as a Customer Solutions Consultant since 2024. In this role, she operates remotely from Sydney, New South Wales, Australia. Her responsibilities likely include providing solutions to customer inquiries and ensuring client satisfaction, leveraging her extensive background in customer success and technical support.
Previous Employment History
Trish W. has a diverse employment history in customer support and technical roles. She worked at PagerDuty as a Technical Support Specialist from 2017 to 2018 and later transitioned to a Customer Success Manager role at the same company from 2018 to 2019. She served as an IT Service Manager at Pet Circle from 2022 to 2024 and as a Customer Success Manager at LivePerson from 2021 to 2022. Additionally, she was a Sales Engineer at UpGuard from 2020 to 2021 and held a Client Account Specialist position at Jet Interactive Pty Ltd from 2014 to 2017.
Education and Expertise
Trish W. studied at Northmead Creative and Performing Arts High School and is currently pursuing a Bachelor of Business with a focus on Marketing at the University of South Australia, a program she has been enrolled in since 2020. Her educational background complements her professional experience in customer success and technical support.
Career Development
Throughout her career, Trish W. has developed skills in customer success, technical support, and account management. She has held various roles that required her to engage with clients, manage accounts, and provide technical assistance. Her progression from Client Account Specialist to Customer Solutions Consultant reflects her growth in the customer service sector.