Irfan Mazli M.
About Irfan Mazli M.
Irfan Mazli M. is an Associate Software Support Engineer based in Kuala Lumpur, Malaysia, with a background in software engineering and extensive experience in application support roles. He has worked for several companies, including Atlassian and Adaptavist, and holds dual Bachelor's degrees in Software Engineering from Taylor's University and the University of the West of England.
Work at Adaptavist
Irfan Mazli M. has been employed at Adaptavist as an Associate Software Support Engineer since 2020. In this role, he focuses on communicating with customers to analyze and troubleshoot software issues. His responsibilities include ensuring that applications remain functional to support business continuity. His tenure at Adaptavist has contributed to his experience in the software support field.
Previous Experience in Software Support
Before joining Adaptavist, Irfan worked at ServiceRocket as an Application Support Engineer from 2017 to 2020. He also held the position of Jira Server Application Support Engineer at Atlassian during the same period. His experience in these roles involved providing technical support and resolving application-related issues, enhancing his skills in software troubleshooting and customer communication.
Education and Expertise
Irfan Mazli M. holds a dual awards Bachelor's degree in Software Engineering, which he obtained from Taylor's University and the University of the West of England. He studied Computer Software Engineering at both institutions, completing his studies from 2012 to 2017 at Taylor's University and from 2015 to 2016 at the University of the West of England. His educational background provides him with a solid foundation in software engineering principles.
Background in Technical Engineering
Irfan began his career as a Technical Engineer at Datacom in 2020, where he worked for 11 months in Kuala Lumpur. This role marked the start of his professional journey in the computing industry, allowing him to gain practical experience in technical support and engineering.
Interest in the Computing Industry
Irfan has a keen interest in exploring the computing industry scene in Malaysia. This interest reflects his commitment to staying informed about industry trends and advancements, which can enhance his professional development and contributions to the field.