Kara Goeke
About Kara Goeke
Kara Goeke is a Senior Business Process Specialist at Adaptavist, where she creates and updates license sales training for the Client Services team. She has a background in Political Science from Missouri State University and has held various roles in client services and data analysis.
Work at Adaptavist
Kara Goeke has been employed at Adaptavist since 2019 as a Senior Business Process Specialist. In this role, she is responsible for creating, implementing, and updating license sales training for the Client Services team. Prior to her current position, she worked as a Senior Account Manager and Account Manager in the Client Services department for a total of ten months in 2018. Her responsibilities included representing the Client Services team to the Strategic Initiative Team to define requirements for sales automation tools.
Education and Expertise
Kara Goeke studied at Missouri State University, where she earned a Bachelor of Arts in Political Science from the Honors College. Her academic tenure spanned from 2001 to 2006, during which she developed a strong foundation in analytical and critical thinking skills. This educational background supports her expertise in business processes and client services.
Background
Before joining Adaptavist, Kara Goeke worked at CMI/Compas as an Account Coordinator from 2014 to 2016. She transitioned to Adaptavist in 2016, where she served as a Data Analyst for two years before moving into client management roles. Her career path reflects a focus on client services and data management, contributing to her current role in business process specialization.
Achievements
In her current role, Kara Goeke manages the testing, documentation, and ongoing training of new automation tools and processes for the Client Services team. She collaborates with the Data Analytics team to ensure data accuracy during the transition of sales reporting tools. Additionally, she reports on quality control for financial reporting, identifying common errors in quoting and invoicing, and implementing preventative measures to reduce these errors. Her work includes managing the transition of an acquired license business during the Go2Group merge, ensuring continued profit margin and accurate reporting.