Kim Anh T.
About Kim Anh T.
Kim Anh T. serves as the Global Head of Licensing & Operations, Client Services at Adaptavist and has extensive experience in customer success and strategic account management. She holds multiple degrees, including an MBA from McGill University, and has worked in various leadership roles across several companies since 2004.
Current Role at Adaptavist
Kim Anh T. serves as the Global Head of Licensing & Operations within Client Services at Adaptavist. In this role, she oversees licensing strategies and operational processes to enhance client engagement and satisfaction. Her leadership is integral to the company's approach to client services, ensuring that the needs of global clients are met effectively.
Previous Experience at Adaptavist
Prior to her current position, Kim Anh T. held two significant roles at Adaptavist. She was the Customer Success Team Lead from 2019 to 2020, where she focused on improving customer satisfaction and retention. Following this, she served as the Manager of Global Strategic Account Management from 2020 to 2022, managing key accounts and driving strategic initiatives to support client success.
Professional Background
Kim Anh T. has a diverse professional background spanning various roles in technology and consulting. She worked at Motorola Solutions as a Software QA Team Lead from 2004 to 2007. She then joined CGI as a Principal Consultant in Technology Strategy from 2007 to 2011. Subsequently, she spent several years at R3D, where she held multiple positions, including Management Consultant and Managing Director for Digital Collaboration & Atlassian Solutions.
Education and Certifications
Kim Anh T. has an extensive educational background. She earned her MBA in Finance & Corporate Strategy from McGill University. Additionally, she studied at the Yale School of Management, where she completed a certificate program in Fostering Inclusion & Diversity. She also holds a Bachelor of Engineering with Distinction in Computer Engineering from Concordia University and a Classical Piano Diploma from the Schulich School of Music at McGill University.
Involvement with Concertation Montréal
Since 2022, Kim Anh T. has been active at Concertation Montréal (CMTL) as an Ambassador for the Groupe des Trente. She also serves as an Ambassador for the Young Women Leader Network, a role she has held since 2019. In these positions, she contributes to initiatives aimed at fostering leadership and collaboration among young women in the community.