Bhavya Vidyarthi
About Bhavya Vidyarthi
Bhavya Vidyarthi serves as the Customer Service Team Lead at Adda247 in Gurugram, Haryana, India, a position he has held since 2024. He previously worked as a Senior Customer Support Executive at the same company from 2022 to 2024 and holds a Bachelor's degree in Computer Application from Guru Gobind Singh Indraprastha University.
Work at Adda247
Bhavya Vidyarthi currently holds the position of Customer Service Team Lead at Adda247, having started in 2024. In this role, Vidyarthi is responsible for overseeing customer service operations and ensuring high-quality support for clients. Prior to this, Vidyarthi served as a Senior Customer Support Executive at Adda247 from 2022 to 2024, where they contributed to enhancing customer satisfaction and resolving inquiries effectively. Both positions were based in Gurugram, Haryana, India.
Education and Expertise
Bhavya Vidyarthi earned a Bachelor in Computer Application from Guru Gobind Singh Indraprastha University. This educational background in Information Technology provides a foundation for understanding technical aspects of customer service and support. The combination of academic knowledge and practical experience in customer service roles contributes to Vidyarthi's expertise in managing customer interactions and team leadership.
Background
Bhavya Vidyarthi has a professional background in customer service, specifically within the education technology sector at Adda247. Starting as a Senior Customer Support Executive, Vidyarthi developed skills in customer relations and support management. This progression to a leadership role reflects a commitment to enhancing customer experiences and team performance.
Career Progression
Bhavya Vidyarthi's career at Adda247 showcases a clear trajectory of growth within the organization. Starting as a Senior Customer Support Executive in 2022, Vidyarthi advanced to the position of Customer Service Team Lead in 2024. This progression indicates a strong capability in handling customer service challenges and leading a team effectively.