Heba Ashfaq
About Heba Ashfaq
Heba Ashfaq is an experienced executive currently working at Adda247 in Gurugram, Haryana, India. She has a background in customer service and human resources management, with previous roles at Marks and Spencer Reliance India Ltd. and Mahendra Education Pvt. Ltd.
Current Role at Adda247
Heba Ashfaq currently serves as an Executive (SRM) at Adda247, a position she has held since 2021. She works in Gurugram, Haryana, India. In this role, she is responsible for various responsibilities related to student relationship management, contributing to the organization's mission of providing quality education and resources.
Previous Experience at Marks and Spencer Reliance India Ltd.
Prior to her current role, Heba Ashfaq worked at Marks and Spencer Reliance India Ltd. as a Customer Service Assistant (Coach) from 2018 to 2020. This position was based in Hyderabad, Telangana, India, where she focused on enhancing customer service experiences and training staff.
Educational Background
Heba Ashfaq has a solid educational foundation with a Master's degree in Commerce, specializing in Human Resources Management, from the University of Allahabad, which she completed from 2011 to 2013. She also holds a Bachelor of Commerce (BCom) degree from the same university, earned between 2008 and 2011. Her early education includes studies at Air Force School and Kendriya Vidyalaya.
Career Progression
Heba Ashfaq has a diverse career trajectory, having worked in various roles prior to her current position. She served as a Senior Executive at Adda247 from 2017 to 2018 in New Delhi, Delhi, India. Additionally, she was a Senior Executive at Mahendra Education Pvt. Ltd. from 2015 to 2017 in Allahabad, Uttar Pradesh, India, where she gained valuable experience in the education sector.