Chris Jackson
About Chris Jackson
Chris Jackson is a Desktop Support Technician currently employed at Addison Group since 2024. He has a diverse work history, including roles in technical support, operations, and customer service across various industries.
Current Role at Addison Group
Chris Jackson serves as a Desktop Support Technician at Addison Group, a position he has held since 2024. He works on-site in the Oklahoma City Metropolitan Area. In this role, he is responsible for providing technical support and assistance to users, ensuring that desktop systems operate efficiently.
Previous Experience in Technical Support
Prior to his current role, Chris worked at Optimum Healthcare IT as a Lead Technical Support Analyst and Software Tester for five months in 2023. He also held the position of Product & Operations Support Specialist - RPA at SamaCare from 2021 to 2022, where he contributed to operational improvements in a remote capacity.
Background in Customer Service and Event Photography
Chris has a diverse background that includes customer service roles and event photography. He worked as a Retail Sales Associate at GameStop in 2009 and as a Customer Service Associate at GameXChange from 2007 to 2009. Additionally, he served as an Event Photographer for Party Pics of Norman from 2010 to 2012, capturing significant moments at various events.
Education and Training
Chris Jackson completed his high school education at Norman High School, earning a High School Diploma from 2001 to 2005. He furthered his education at Oklahoma City Community College, where he studied Computer Science and Fine Arts from 2005 to 2008.
Contributions to Operations and Project Management
Throughout his career, Chris has made significant contributions to operations and project management. He played a key role in establishing a new operations department for a start-up and enhanced access to pharmacy resources for Neurology and Oncology prescribers. Additionally, he coordinated the preparation of over 9,000 workstations for the Epic EHR implementation across multiple clinics and hospital departments.