Felicia Dannemann, Pmp
About Felicia Dannemann, Pmp
Felicia Dannemann is a Program Manager with extensive experience in technology operations and project management. She has held various roles at MRINetwork and Addison Group, focusing on process improvement and data-driven solutions.
Current Role at Addison Group
Felicia Dannemann serves as a Program Manager at Addison Group, a position she has held since 2024. In this role, she operates remotely and is responsible for overseeing various projects and programs within the organization. Her focus is on enhancing operational efficiency and delivering value to clients.
Previous Experience at MRINetwork
Felicia Dannemann has extensive experience with MRINetwork, where she held multiple roles. She was the Director of Technology Operations from 2020 to 2021, and prior to that, she served as Manager of Process Improvement for 9 months in 2019. Additionally, she worked as Manager of Products & Services from 2015 to 2019, accumulating a total of over five years of experience with the company.
Education and Expertise
Felicia Dannemann holds a Bachelor of Arts in Business Administration and Management from Truman State University, which she completed from 2007 to 2010. She furthered her education by earning a Master of Business Administration (MBA) with a focus on Consulting and Business Analytics from Indiana University - Kelley School of Business, graduating in 2020. Her educational background supports her expertise in process redesign and improvement.
Professional Background
Felicia's professional journey includes diverse roles across various organizations. Before her tenure at Addison Group, she worked as a Professional Services Consultant at FieldAware and as Operations Director at MRA Global Sourcing. She also gained experience in retail management as a Bridal Department Manager at Bed Bath & Beyond and started her career as a Crew Member at Dairy Queen.
Problem-Solving Approach
Felicia Dannemann is recognized for her consultative approach to problem-solving. She emphasizes the importance of the Voice of the Customer and Employee in her strategies. Her work is characterized by a strong focus on creating data-driven environments and improving customer and employee journeys through collaboration with senior leaders and frontline workers.