Diane Ambrose

Director Of Operations @ Adentro

About Diane Ambrose

Diane Ambrose serves as the Director of Operations at Adentro, where she has implemented new technologies to achieve cost savings. With a background in education and extensive experience in operations management, she has developed tools and methods that enhance team efficiency and productivity.

Work at Adentro

Diane Ambrose currently serves as the Director of Operations at Adentro, a position she has held since 2023. In her role, she has implemented new technologies that have resulted in significant cost savings for the company. Her focus on operational efficiency is evident in her development of a scheduling matrix tool that effectively coordinates over 40 Business Development Representatives across more than 40 clients. This tool enhances productivity and streamlines operations within the organization.

Previous Experience at DemandZEN

Prior to her current role, Diane Ambrose worked at DemandZEN for a total of seven years. She held the position of Director of Operations from 2016 to 2023, where she was responsible for overseeing operational strategies. Before that, she served as Operations and Systems Administrator from 2014 to 2016. During her tenure, she created a method for tracking and analyzing weekly production results, which helped identify team inefficiencies and improve overall performance.

Teaching Background at Charlotte-Mecklenburg Schools

Diane Ambrose began her career in education, working as a Math Teacher at Charlotte-Mecklenburg Schools from 1998 to 2005. Over the course of seven years, she developed her skills in instructional methods and classroom management, contributing to the academic success of her students. This experience provided her with a strong foundation in communication and organizational skills, which she has since applied in her operational roles.

Education and Expertise

Diane Ambrose holds a Bachelor of Arts (B.A.) degree in Secondary Education and Teaching from the University of North Carolina at Chapel Hill, which she completed from 1994 to 1998. Additionally, she has pursued further education at Trailhead by Salesforce, focusing on no-code automation and technology integration. Her expertise in these areas enhances operational efficiency and supports her role in implementing innovative solutions within organizations.

Technical Skills

Diane Ambrose possesses advanced skills in Google Sheets and Excel, particularly in utilizing complex formulas and functions. Her proficiency in these tools allows her to analyze data effectively and streamline processes. This technical expertise complements her operational roles, enabling her to implement data-driven strategies that enhance productivity and efficiency within her teams.

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