Ankur Likhe
About Ankur Likhe
Ankur Likhe is a Customer Success Operations Manager with over 8 years of experience in various fields, including business development and hospitality. Currently working at Adenza in Mumbai, he has previously held roles at Calypso Technology, alphaXRT, and ITFM Services in Australia and India.
Current Role at Adenza
Ankur Likhe currently holds the position of Customer Success Operations Management at Adenza. He has been with the company since 2021 and is based in Mumbai, Maharashtra, India. In this role, he focuses on enhancing customer satisfaction and operational efficiency, leveraging his extensive experience in customer success.
Previous Experience at Calypso Technology
Prior to his current role, Ankur worked at Calypso Technology as Customer Success Operations Management for a period of seven months in 2021. His tenure at Calypso Technology provided him with valuable insights and experience in managing customer success operations within the financial technology sector.
Professional Background in Customer Service
Ankur has a diverse professional background in customer service and operations management. He served as a Customer Service Representative at Regus from 2012 to 2013, and later worked at alphaXRT in Sydney, Australia, as Customer Service & Sales Operations Management from 2016 to 2019. His roles have equipped him with strong communication and problem-solving skills.
Education and Qualifications
Ankur holds a Master's degree in Global Business Management from Torrens University Australia, where he studied from 2015 to 2017. He also earned a B.Sc in Hospitality and Hotel Administration from the Institute of Hotel Management, Catering Technology and Applied Nutrition in Mumbai, completing his studies from 2009 to 2012. His educational background supports his expertise in management and operations.
Skills and Expertise
Ankur possesses over eight years of experience across various fields, including Business Development, Management, Employee Relations, Sales and Marketing Operations, Human Resources, and Hospitality. He is known for his excellent communication, interpersonal, and problem-solving skills, as well as his ability to work effectively in multi-cultural environments.