Denis Plisson

Head Customer Support @ Adenza

About Denis Plisson

Denis Plisson serves as the Head of Customer Support at Adenza, where he has worked since 2021. He has extensive experience in financial services, having led various projects for major banks and achieved multiple degrees in business administration and finance.

Work at Adenza

Denis Plisson has been serving as the Head of Customer Support at Adenza since 2021. In this role, he oversees customer support operations, ensuring that clients receive effective assistance and solutions. His extensive experience in the financial technology sector contributes to the efficiency and quality of support provided to customers. Adenza, which specializes in financial software solutions, benefits from his leadership in managing customer relationships and support strategies.

Education and Expertise

Denis Plisson holds a Master’s Degree in Corporate Finance and Capital Markets from Ecole Supérieure des Affaires de Grenoble, which he completed from 2001 to 2002. He also earned a Bachelor’s Degree in Business Administration from IAE FRANCE - Écoles Universitaires de Management, studying from 1999 to 2001. Additionally, he has two University Degrees in Administration and Management and Computer Science from Université Côte d'Azur, obtained between 1996 and 1999. This educational background provides him with a strong foundation in finance and management.

Background

Denis Plisson has a diverse professional background in customer support and project management within the financial services sector. He has worked at Calypso Technology since 2002, where he currently holds the position of Global Head of Customer Support. His experience includes leading significant projects such as the front-to-back FX/Money Market project for Banco Espirito Santo in Lisbon and various back office projects for major financial institutions in Paris and London.

Achievements

Throughout his career, Denis Plisson has successfully implemented the Calypso software for the EMEA region, covering a wide range of financial products, including fixed income, equities, FX, and money markets. He has directed multiple back office projects for notable organizations such as Société Générale and BNP, managing complex operations and ensuring the smooth execution of financial transactions. His work has involved handling high volumes of deals, notably managing 800,000 deals per day for BNP Arbitrage.

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