Jayuan Ruiz
About Jayuan Ruiz
Jayuan Ruiz is a SaaS Operations Implementation Specialist with extensive experience in managing client relationships and resolving data issues using SaaS tools. He has worked for notable companies such as AxiomSL and Adenza, focusing on financial services and regulatory reporting.
Work at Adenza
Jayuan Ruiz has been employed at Adenza as a SaaS Operations - Implementation Specialist since 2021. In this role, he has focused on projects for J.P. Morgan Wealth Management and Daiwa Capital Markets. His responsibilities include codifying business requirements and resolving complex data issues using SaaS tools. He has contributed to system and product design, ensuring client satisfaction and retention. Ruiz's experience at Adenza spans three years, during which he has developed a strong understanding of the operational needs of financial institutions.
Previous Experience at AxiomSL
Prior to his current role, Jayuan Ruiz worked at AxiomSL in various capacities. He served as an Implementation Specialist for the MUFG Project for seven months in 2019. Following this, he worked as a Regulatory Reporting Analyst for four months and as an Implementation Specialist for the Discover Financial Services Project for nine months. He also held a position in Managed Change Services for Bank of America and Commonwealth Bank for six months in 2021. His diverse roles at AxiomSL provided him with extensive experience in regulatory compliance and financial reporting.
Education and Expertise
Jayuan Ruiz holds a Bachelor's degree in Economics and Political Science from Syracuse University. His educational background has equipped him with knowledge of banking regulations and financial statements, which aids in reconciling accounting problems and tracking financial health. He has expertise in using SQL and BI tools such as Tableau and AxiomSL for data analysis and visualization. Additionally, he is skilled in Python, particularly in machine learning and data visualization packages, enhancing his ability to analyze and interpret complex data.
Early Career at MedLab Media Group
Before his roles in the financial sector, Jayuan Ruiz gained experience as a Market Research Intern at MedLab Media Group in 2019. This position lasted for one month and took place in the Madrid Area, Spain. His internship provided him with foundational skills in market research, which contributed to his understanding of client needs and market dynamics.
Client Relationship Management
Jayuan Ruiz is passionate about fostering relationships and maintaining long-term partnerships with clients. His approach to client management emphasizes understanding client needs and delivering tailored solutions. This focus on relationship-building is a key aspect of his work in SaaS operations, where client satisfaction is crucial for retention and success.