Kristene Chan
About Kristene Chan
Kristene Chan serves as the Professional Services Pillar Lead (PMO) at Adenza, where she ensures resource utilization in the department. She has a background in finance and marketing, with extensive experience in project management at Deutsche Bank.
Current Role at Adenza
Kristene Chan serves as the Professional Services Pillar Lead (PMO) at Adenza, a position she has held since 2019. In this role, she is responsible for ensuring a 100% utilization rate of resources within the Professional Services department on a monthly basis. Chan performs Chief Operating Officer functions, which include monthly financial forecasting and reporting to the Board of Directors for the Americas region. She also co-hosts monthly meetings with Account Managers to discuss project progress and address executive-level client relationship concerns.
Professional Experience at Deutsche Bank
Kristene Chan has extensive experience at Deutsche Bank, where she held multiple roles over several years. She worked as a Project Manager from 2013 to 2014, and prior to that, she served as Vice President - Reference Data Services from 2014 to 2019. Her earlier positions included FX Cash Settlement Officer in Singapore from 2008 to 2009, FX Cash Ops Team Supervisor in Manila from 2009 to 2010, and PMO Team Manager in Birmingham from 2012 to 2013. Additionally, she was the FISOS Team Manager in Manila from 2010 to 2012.
Education and Academic Background
Kristene Chan studied at Curtin University, where she earned a Bachelor of Commerce (BCom) degree with a focus on Finance and Marketing. Her studies took place from 2005 to 2007, covering a two-year period. This educational background has contributed to her expertise in financial management and project oversight.
Key Contributions and Initiatives
In her role at Deutsche Bank, Kristene Chan automated the resource management process for the Latin America region using ControllerView. This initiative enhanced efficiency in generating run rate reports and billing sheets. Additionally, she contributes directly to the annual revenue target of Professional Services by guiding Project Managers in the creation of Statements of Work for various engagements.