Sherry Giani
About Sherry Giani
Sherry Giani is a Senior Manager of Customer Experience and Service Delivery at Adenza, where she has worked since 2023. She has extensive experience in various roles within the technology sector, emphasizing teamwork and client relationships.
Work at Adenza
Sherry Giani has been serving as the Senior Manager of Customer Experience and Service Delivery at Adenza since 2023. In this role, she focuses on enhancing customer satisfaction by balancing team dynamics and client needs. Her approach is characterized by a commitment to enabling her team while also providing necessary support and protection when required.
Professional Background
Sherry Giani has a diverse professional background with experience in various roles across multiple organizations. Prior to her current position at Adenza, she worked at WEBONISE LAB PRIVATE LIMITED as Key Account Manager and Client Delivery Leader from 2021 to 2023. She also held the position of Delivery Manager at Centiro from 2019 to 2021 and was a Lead Consultant at ZS from 2017 to 2019. Earlier in her career, she worked at SunGard in multiple capacities, including Project Manager and Technical Architect.
Education and Expertise
Sherry Giani studied at Bharati Vidyapeeth, where she earned a Bachelor of Laws (LLB) with a focus on Cyber Laws. Her educational background complements her extensive professional experience, particularly in customer experience management, project management, and technical architecture.
Achievements in Customer Experience
Throughout her career, Sherry Giani has been recognized for her ability to maintain a balance between teams, clients, and partners, which is essential for ensuring customer satisfaction. She is known for her decisiveness and positive attitude in addressing complex issues. Her clients describe her as someone who effectively balances team empowerment with protective leadership.
Team Leadership and Mentorship
Sherry Giani is regarded as a 'People's person' who values teamwork and transparency in her professional relationships. She considers herself a mentor and friend to her colleagues, fostering trust and collaboration to achieve desired outcomes. Her leadership style emphasizes the importance of a supportive environment for both clients and team members.