Emily Pritchard
About Emily Pritchard
Emily Pritchard is an Account Manager at Adeptmind, where she has worked since 2022. With a strong background in the hospitality industry, she has held various managerial roles and transitioned to tech, focusing on client success and account management.
Work at AdeptMind
Emily Pritchard has been serving as an Account Manager at AdeptMind since 2022. In this role, she focuses on enhancing client relationships and ensuring customer satisfaction. Her background in hospitality equips her with a comprehensive understanding of customer service dynamics, which she leverages to improve client success strategies. Her experience allows her to effectively manage accounts and address client needs in the tech industry.
Previous Experience in Hospitality
Emily Pritchard has a strong background in the hospitality industry, having held multiple managerial roles at prestigious establishments. She worked at Four Seasons Hotels and Resorts in various capacities, including Assistant Guest Services Manager and Manager in Training. Additionally, she served as Guest Services Manager and Front Desk Manager at Hotel X Toronto by Library Hotel Collection. Her experience in these roles has contributed to her expertise in customer satisfaction and operations.
Career Transition to Tech
Emily transitioned from the hospitality sector to the tech industry, focusing on client success and account management. This shift allowed her to apply her extensive knowledge of customer service dynamics to enhance client relationships in her current position at AdeptMind. Her ability to adapt and leverage her skills from hospitality has been instrumental in her success in the tech field.
Education and Expertise
Emily Pritchard studied at the University of Guelph, where she earned a Bachelor of Commerce (BCom) degree in Hotel and Food Administration from 2010 to 2014. This educational background, combined with her practical experience in hospitality, has provided her with a solid foundation in customer service and operations. She also completed her secondary education at Galt Collegiate Institute, graduating in 2010.