Joe Johnson
About Joe Johnson
Joe Johnson: Handshake Principal Consultant and Team Lead
Joe Johnson currently holds the position of Principal Consultant and Team Lead at Handshake, under the umbrella of Aderant. As the leader of the professional services consulting team, Joe specializes in assisting law firms implement intranets and online portals. Collaborating closely with development, sales, and other internal divisions, Joe ensures that clients' specific needs are met through both out-of-the-box solutions and custom consulting projects. His role also involves gathering client information to provide effective solutions using Handshake offerings.
Implementing Intranets and Online Portals for Law Firms
Joe Johnson's expertise focuses on the implementation of intranets and online portals tailored for law firms. This includes developing solutions that enable attorneys to access necessary information from any location, encompassing mobile devices and Microsoft Teams. Leveraging his experience, Joe has been integral in the recent shift of law firms moving to the cloud and adopting SharePoint Online. His involvement spans approximately 80% of recent implementations or migrations to SharePoint Online, helping law firms transition smoothly to modern digital environments.
Collaboration with Aderant Divisions and Client Consulting
In his role at Handshake, Joe Johnson collaborates with multiple divisions within Aderant, including development and sales teams. His primary responsibility lies in understanding and solving client problems by using Handshake solutions, whether through standard offerings or tailored consulting engagements. Joe is adept at working with APIs to customize client integrations and portals, delivering innovations like persona-driven pages, enhanced user interfaces, and improved client experiences. His forward-looking approach emphasizes the importance of analytics to track portal usage and to refine client services continuously.
Client Feedback and Future Initiatives
Joe Johnson has amassed positive feedback from clients who have transitioned to cloud solutions with Aderant Handshake. His focus on innovative features, such as improved user interfaces and persona-driven pages, has been well-received. Additionally, Joe identifies API integrations and data lakes as pivotal for the future of law firm portals. Recognizing the importance of analytics, Joe advocates for the continuous improvement of client experiences by closely monitoring portal usage data.