Ashwani Das
About Ashwani Das
Ashwani Das is the Manager of Customer Relationship and Store Operation at Aditya Birla Group in Bombay, Maharashtra, India, with over 15 years of experience in HNI and corporate client servicing and sales.
Title and Current Role at Aditya Birla Group
Ashwani Das is currently serving as the Manager of Customer Relationship and Store Operation at Aditya Birla Group in Bombay, Maharashtra, India. In this role, he is responsible for overseeing customer relationship management and the efficient operation of store activities. His extensive background in the hospitality and insurance sectors supports his capability to manage client interactions and store logistics effectively.
Previous Roles and Experience
Ashwani Das has a robust career history, having held various roles in customer relations and operations across different industries. He worked at Max Life Insurance Company Limited as Deputy Manager for Customer Relations for nine years, honing his skills in client servicing and sales. At Taj Hotels Resorts and Palaces, he was a Front Office Supervisor for the Club Floor, and he served a similar role at Hyatt Hotels Corporation’s Grand Club in Chicago, Illinois, from 2003 to 2005. His experience spans multiple sectors including hospitality, insurance, and telecom.
Educational Background
Ashwani Das holds a Bachelor of Commerce degree from Delhi University, where he studied commerce and business from 1997 to 2000. Prior to that, he pursued Business Studies from 1995 to 1997. His academic background laid the foundation for his career in customer relationship management and operations, equipping him with essential business and commerce knowledge.
Skills and Expertise in Customer Relationship Management
With over 15 years of experience, Ashwani Das has developed extensive expertise in servicing high-net-worth individuals (HNI) and corporate clients. His experience encompasses cross-selling hospitality management services, planning and administration of facility operations, and managing large teams. His proficiency in customer relationship management is evidenced by his successful stints in leading roles across multiple prominent organizations.