Saiyed Aftab Ahmed
About Saiyed Aftab Ahmed
Current Title and Role
Saiyed Aftab Ahmed is currently working as Manager - Customer Services (IMEA, SEA & EU) at Aditya Birla Group- Grasim Industries Ltd. in Bharuch, Gujarat. In this role, he coordinates with the EXIM department, optimizes warehouse costs, leads regular meetings with the RPM team, and manages key customer dispatches.
Previous Experience at Bayer MaterialScience
From 2011 to 2015, Saiyed Aftab Ahmed held the position of Manager-Customer Services at Bayer MaterialScience Pvt. Ltd. in Gr. Noida. During his four-year tenure, he was responsible for ensuring customer orders were entered into SAP, managing master data, confirming price and credit terms, sending MIS reports, and handling the import and clearance of LG Iso tanks.
Career at Dow Chemical
Saiyed Aftab Ahmed worked as a Customer Service Representative at Dow Chemical Intl. Pvt. Ltd. from 2007 to 2011. His responsibilities included tracking and recording dispatch details, coordinating logistics arrangements, and resolving pre-shipment and post-shipment issues.
Educational Background
Saiyed Aftab Ahmed has a diverse academic background focused on business and management. He earned a Post Graduate Diploma in International Business from the Welingkar Institute of Management, which he attended from 2020 to 2022. Previously, from 2008 to 2011, he completed a Post Graduate Program in Management with a specialization in Operations (Logistics & Supply Chain Management) at the Institute of Management Technology, Ghaziabad.
Professional Contributions
Saiyed Aftab Ahmed has made significant contributions to enhance operational efficiency and customer service. He developed a comprehensive database for the replenishment orders process, and was nominated for the Best in Services award at the BMS Summit+ in 2013. He also prepares new customer code forms and credit limits, ensuring accurate tracking and timely resolution of customer issues.