Varsha Rajan
About Varsha Rajan
Varsha Rajan is an Officer at Aditya Birla Group in Chennai, Tamil Nadu, India, with a background in customer support and a Bachelor's degree in Biochemistry from PSG College of Arts and Science.
Current Position at Aditya Birla Group
Varsha Rajan is currently working as an Officer at Aditya Birla Group in Chennai, Tamil Nadu, India. She joined the organization in December 2022. In this role, she brings her expertise and experience to the Customer Success team, employing her skills in communication and customer engagement to contribute to the company's objectives.
Work Experience at Concentrix
Varsha Rajan worked as Advisor 1 Technical Support Executive at Concentrix for 7 months in 2022. During her tenure at Concentrix in Chennai, Tamil Nadu, India, she was responsible for addressing and resolving technical issues, demonstrating her problem-solving abilities and dedication to customer satisfaction.
Role at Hexaware Technologies
From 2021 to 2022, Varsha Rajan served as a Client Support Executive at Hexaware Technologies for 8 months. Working in Chennai, Tamil Nadu, India, she effectively communicated with clients to resolve issues and improve customer retention rates through exemplary service delivery.
Educational Background in Biochemistry
Varsha Rajan studied Biochemistry at PSG College of Arts and Science, earning her Bachelor's degree between 2017 and 2020. Her academic background provided her with a strong foundation in scientific principles and analytical thinking, which have been beneficial in her career in customer support and technical roles.
Customer Engagement and Problem-Solving Skills
Throughout her career, Varsha Rajan has implemented successful customer engagement strategies that improved client satisfaction rates. She is known for her ability to resolve complex customer issues, showcasing strong problem-solving skills and a dedication to customer success. Her excellent communication skills have been instrumental in delivering exceptional customer experiences and increasing customer retention rates.