Alyssa Mc Kennon (She, Her)
About Alyssa Mc Kennon (She, Her)
Alyssa Mc Kennon is a Senior Technical Support Engineer (II) at Adobe, where she has worked since 2022. She has a background in public relations and a commitment to gender equality, having previously participated in initiatives like Starbucks' Women's Impact Network.
Work at Adobe
Alyssa Mc Kennon has been employed at Adobe since 2019, initially serving as a Senior Product Advisor. In 2022, she transitioned to the role of Senior Technical Support Engineer (II). Based in the Greater Denver Area, she applies her expertise in strategic communication to enhance customer care experiences. Her responsibilities include specializing in Clarabridge Engage Inbox, where she provides technical support to clients. Additionally, she is actively involved in Adobe's 'Adobe and Women' initiative, which aims to promote gender equality within the workplace.
Education and Expertise
Alyssa Mc Kennon earned her Bachelor of Science degree in Public Relations, Advertising, and Applied Communication from the University of Colorado Boulder. She attended the university from 2015 to 2019, completing her studies in four years. Her educational background equips her with a strong foundation in strategic communication, which she leverages in her professional roles to foster trusting relationships through intentional listening.
Background
Before joining Adobe, Alyssa Mc Kennon worked as the Marketing Content Manager for the Boulder International Film Festival from 2018 to 2019. In this role, she contributed to the festival's marketing efforts for seven months. Additionally, she gained experience as a Barista at Starbucks from 2017 to 2019, where she worked for two years. Her involvement with Starbucks also included participation in the 'Women's Impact Network,' supporting initiatives focused on gender equality.
Achievements
Alyssa Mc Kennon has made significant contributions to gender equality initiatives within her professional environment. At Adobe, she is an active participant in the 'Adobe and Women' initiative, which focuses on promoting gender equality in the workplace. Her commitment to strategic communication and customer care has enhanced the overall customer experience in her technical support role.