Apameh Ghavami
About Apameh Ghavami
Apameh Ghavami serves as the Team Manager for EMEA Customer Success at Adobe's Digital Experience Cloud. With a background in critical account management at Oracle and Bea Systems, he has extensive experience in customer success and holds multiple degrees in computer science and literature.
Current Role at Adobe
Apameh Ghavami serves as the Team Manager for EMEA Customer Success within the Digital Experience Cloud division at Adobe. She has held this position since 2020, contributing to the company's focus on enhancing customer experiences across Europe, the Middle East, and Africa. Her role involves overseeing customer success initiatives and ensuring that clients derive maximum value from Adobe's digital solutions.
Previous Experience at Oracle
Prior to her current role, Apameh Ghavami worked at Oracle as the EMEA Senior Critical Account Manager from 2009 to 2017. During her tenure in Redwood Shores, California, she managed critical accounts, focusing on customer satisfaction and retention. Her experience at Oracle equipped her with skills in account management and customer relations, which she applies in her current position.
Experience at Bea Systems
Apameh Ghavami was employed at Bea Systems as the EMEA Critical Situations Manager from 1999 to 2009. Over the course of ten years in the United States, she handled critical situations, ensuring effective resolution and customer support. This role contributed to her expertise in managing high-stakes customer interactions.
Educational Background
Apameh Ghavami has a diverse educational background. She studied Computer Science at Université Paris VII, where she earned a Master's degree. Additionally, she attended Wyzsza Szkola Zarzadzania – Polish Open University. Furthermore, she studied French Literature at Université Paris - Sorbonne, showcasing her broad academic interests and expertise.