Asad Hussain

Asad Hussain

It Client Services Engineer @ Adobe

About Asad Hussain

Asad Hussain is an IT Client Services Engineer at Adobe, where he has worked since 2017. He possesses expertise in managing Docker and Kubernetes environments, as well as advanced skills in secure authentication processes and network optimization.

Work at Adobe

Asad Hussain has been employed at Adobe as an IT Client Services Engineer since 2017. In this role, he is responsible for providing technical support and services to clients, ensuring optimal performance of IT systems. His expertise in managing secure authentication processes and network traffic optimization contributes to the overall efficiency of Adobe's IT services.

Previous Experience at Ealing Council

Prior to his current position, Asad Hussain worked at Ealing Council as an IT Service Delivery Officer for eight months in 2017. His responsibilities included managing IT service delivery and ensuring that technical support was effectively provided to the council's operations in London.

Experience at Global Blue

Asad Hussain served as a Technical Support Engineer at Global Blue from 2013 to 2017. During his four years in this role, he gained valuable experience in providing technical assistance and support for various IT systems, enhancing his skills in troubleshooting and customer service.

Education and Expertise

Asad Hussain studied at The Westgate School, achieving 12 A*-C grades, including Maths, English, and Science, during his GCSEs from 2006 to 2011. He then attended Herschel Consortium: The Westgate Sixth Form, where he completed A Levels in Business, Religion and Philosophy, and IT. His technical expertise includes managing and configuring Docker and Kubernetes environments, as well as configuring and maintaining IIS and Tomcat servers.

Technical Skills and Proficiencies

Asad Hussain possesses advanced skills in integrating and managing SAML, OAuth, and LDAP for secure authentication processes. He is also proficient in implementing and managing load balancers to optimize network traffic and ensure high availability. His experience includes using tools such as Jira, Service Now, and Salesforce for IT service management and customer support, along with a strong background in working with firewalls and proxies to enhance network security.

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