Ashok Sharma
About Ashok Sharma
Ashok Sharma is a seasoned professional in service management and digital experience, currently working at Adobe since 2021. He has over 17 years of experience in the IT industry, with a strong background in quality assurance and project management, having held various roles at Aon and other companies.
Work at Adobe
Currently, Ashok Sharma works at Adobe in the role of Service Management, Digital Experience. He has been with the company since 2021, contributing to projects and initiatives in Noida, Uttar Pradesh, India. His responsibilities include managing service delivery and enhancing digital experiences for clients.
Previous Experience at Aon
Ashok Sharma has extensive experience at Aon, where he held multiple positions over several years. He served as a Quality Lead from 2010 to 2012, a Risk Management Consultant from 2013 to 2015, and a Service Delivery Manager from 2015 to 2017. He also worked as a Global Process Leader from 2017 to 2021. His roles involved overseeing quality assurance processes and managing service delivery operations.
Educational Background
Ashok Sharma has a solid educational foundation in commerce and information technology. He earned a Bachelor of Commerce (Hons) from Delhi University from 1999 to 2002. He then pursued an MBA in Information Technology at Symbiosis International University from 2003 to 2005, further enhancing his expertise in the IT sector.
Career in IT Industry
With over 17 years of experience in the IT industry, Ashok Sharma has developed a strong background in software delivery and quality assurance. His career includes roles at various organizations, such as Sr. Associate Program Management at Sapient and Sr. Software Engineer at Patni Computers. He has also worked as a Total Quality Engineer at Persistent Systems.
Process Management Expertise
Ashok Sharma is recognized as an astute process management practitioner. He has hands-on experience in managing people, projects, tools, and processes. His capabilities include designing and implementing quality frameworks for multidisciplinary software services organizations, as well as training and coaching teams on project management and delivery skills.