Austin Griffith
About Austin Griffith
Austin Griffith serves as the Principal Technical Account Director at Adobe, a position he has held since 2023. He has extensive experience in client services and customer success, having previously worked at Medsphere Systems Corporation and ChartLogic, among other companies.
Current Role at Adobe
Austin Griffith serves as Principal - Technical Account Director at Adobe, a position he has held since 2023. He operates from Lehi, Utah, United States. In this role, he is responsible for managing technical accounts and ensuring client satisfaction through effective communication and support.
Previous Experience at Medsphere Systems Corporation
Griffith worked at Medsphere Systems Corporation in various capacities. He served as Vice President of Customer Experience from 2018 to 2023, focusing on enhancing customer interactions and satisfaction. Prior to this, he held the role of Senior Director of Client Services for one year in 2017 to 2018, where he managed client relationships and service delivery.
Career at ChartLogic
Austin Griffith contributed to ChartLogic for a total of seven years. He began as Onboarding and Implementation Manager from 2006 to 2010, where he facilitated client onboarding processes. He then advanced to the position of Director of Customer Success from 2010 to 2017, overseeing customer success initiatives and ensuring clients achieved their desired outcomes.
Educational Background
Griffith has a solid educational foundation in technology and business. He earned an Associate of Science in Computer Science from Salt Lake Community College. He then pursued a Bachelor of Science in Information Technology with an emphasis on Application Development at the University of Phoenix, completing his studies in 2012. Most recently, he obtained a Master of Business Administration (MBA) from LSU Shreveport in 2023.
Early Career as Wireless Network Engineer
Austin Griffith began his career as a Wireless Network Engineer at IKANO Communications, Inc. from 2002 to 2006. In this role, he was involved in the design and implementation of wireless networks, contributing to the company's technical capabilities during his four-year tenure.