Ayaz Bin Aziz
About Ayaz Bin Aziz
Ayaz Bin Aziz is a Senior Manager of Customer Success and Sales at Adobe, where he has worked since 2021. He focuses on developing models to identify growth opportunities among customers and manages a large team to drive significant business results.
Work at Adobe
Currently, Ayaz Bin Aziz serves as the Senior Manager of Customer Success and Sales at Adobe, a position he has held since 2021 in Noida, Uttar Pradesh, India. In this role, he focuses on developing a propensity-based model to identify customers most likely to grow. Prior to this, he worked as a Sales Manager for Customer Success & Renewals from 2016 to 2019 and as a Sales Manager for new and existing Adobe Direct customers from 2019 to 2021. His responsibilities include managing a team of 70 Customer Success Managers and 5 Team Managers, overseeing a yearly business valued at $28 million.
Previous Experience at Denave
Ayaz Bin Aziz has a background in program management, having worked at Denave from 2012 to 2016. He began as a Program Manager in 2012 for one year before advancing to Senior Program Manager for Channel & Inside Sales in India and APAC from 2013 to 2016. His experience at Denave involved managing various regions, including India, ANZ, and South East Asia, which contributed to his expertise in customer engagement and sales strategies.
Education and Expertise
Ayaz Bin Aziz earned a Bachelor of Business Administration (BBA) with a focus on Operations Management and Supervision from the Indian School of Business Management in Ahmedabad, studying from 2009 to 2011. His educational background provides a strong foundation for his roles in customer success and sales management, equipping him with the necessary skills to enhance customer engagement and productivity.
Leadership and Team Management
In his current role at Adobe, Ayaz Bin Aziz is responsible for leading a team of 70 Customer Success Managers and 5 Team Managers. His leadership focuses on improving customer engagement and productivity, aiming to scale revenue output from team members. He is also building a Center of Excellence to bridge the gap between strategic planning and implementation prior to mass deployment.