Bobby Koch
About Bobby Koch
Bobby Koch is a Customer Success Manager specializing in content at Adobe, where he has worked since 2022. He has a diverse background that includes roles at the United States Senate, LeagueApps, and various internships, alongside academic qualifications in Political Science and an MBA.
Current Role at Adobe
Bobby Koch currently serves as a Customer Success Manager, Content at Adobe. In this role, he leads engagements with Adobe Experience Manager Assets, Sites, Forms, and Screens solutions across various industries. His responsibilities include ensuring customer satisfaction and facilitating the successful implementation of Adobe's content management solutions.
Previous Experience at Adobe
Prior to his current position, Bobby Koch worked at Adobe as a Customer Success Manager for the Financial Services Industry (FSI) from 2020 to 2022. During this time, he focused on enhancing customer experiences and driving successful outcomes for clients in the financial sector.
Education and Expertise
Bobby Koch holds a Bachelor of Arts (B.A.) in Political Science and Government from Ithaca College, where he studied from 2009 to 2013. He also earned a Master of Business Administration (MBA) from the Zicklin School of Business, completing his studies from 2018 to 2020. His educational background supports his expertise in customer success and management.
Career Background
Bobby Koch has a diverse career background, having worked in various roles across multiple organizations. His experience includes positions such as Enterprise Implementation Specialist and Senior Implementation Specialist at LeagueApps, as well as internships at the United States Senate and NBCUniversal, Inc. His career spans from 2010 to the present, showcasing a strong foundation in customer engagement and implementation.
Mentorship and Community Engagement
Bobby Koch actively engages in mentorship by hosting boot camps for students interested in Customer Success roles. He also conducts one-on-one conversations to guide individuals pursuing careers in Customer Success, demonstrating his commitment to fostering the next generation of professionals in the field.