Brian Clark
About Brian Clark
Brian Clark is a Customer Success Engineer Manager at Adobe, where he has worked since 2019. He has a background in IT management, with previous roles at T-Mobile, Microsoft, and Cotiviti, and holds a Bachelor's Degree in Business - IT Management from Western Governors University.
Work at Adobe
Brian Clark has been employed at Adobe since 2019, initially as a Customer Success Engineer and currently serving as the Customer Success Engineer Manager since 2021. His role involves managing customer success initiatives and building relationships with clients, including C-Level executives. He has received numerous company-wide awards for his leadership skills, particularly in managing cross-functional and geographically diverse teams. Additionally, he has been recognized for his contributions in process documentation and for performing multiple migrations for customers, ranging from Basic to Enterprise levels.
Previous Experience at T-Mobile
Before joining Adobe, Brian Clark worked at T-Mobile from 2004 to 2012 as Manager III in Application Support. His tenure lasted eight years and took place in Bothell, WA. In this role, he was responsible for overseeing application support operations and ensuring service quality for T-Mobile's customers.
Experience at Microsoft
Brian Clark spent one year at Microsoft from 2012 to 2013 as Manager of Incident and Problem Management. His work was based in Bellevue, WA, where he managed incident response and problem resolution processes, contributing to the overall efficiency of the organization's IT operations.
Educational Background
Brian Clark holds a Bachelor’s Degree in Business - IT Management from Western Governors University, which he completed between 2016 and 2018. He also studied General Studies at Utah State University-College of Eastern Utah from 1995 to 1997. Earlier, he achieved his High School Diploma at West Linn High School from 1987 to 1990 and at Federal Way High School from 1990 to 1991.
Career at Cotiviti and 2nd Watch
Brian Clark worked at Cotiviti from 2015 to 2019 as Senior Manager of Application Support and Enterprise Client HelpDesk, contributing to client support and application management in South Jordan, UT. Prior to that, he was a Cloud Architect Consultant at 2nd Watch for one year in 2013 to 2014, based in Seattle, WA, where he focused on cloud solutions and consulting services.