Claire Darley
About Claire Darley
Claire Darley serves as the Senior Vice President of Worldwide Field Sales and Customer Support at Adobe, where she leads a team of approximately 4,000 people and drives a revenue target of around $5 billion annually. With a background in technology and telecommunications, she has held various leadership roles at Adobe and other prominent companies, focusing on customer experience and long-term growth strategies.
Current Role at Adobe
Claire Darley serves as the Senior Vice President of Worldwide Field Sales & Customer Support at Adobe. She has held this position since 2021 and is based in the San Francisco Bay Area. In her role, she leads a team of approximately 4,000 individuals and is responsible for driving a revenue target of around $5 billion annually. Her leadership focuses on delivering exceptional customer experiences and managing Adobe's Worldwide Field Sales & Support organization.
Previous Experience at Adobe
Claire Darley has an extensive history with Adobe, having worked in various roles since 2015. She served as Vice President of Digital Media Go to Market & Sales for EMEA from 2018 to 2022 and as Senior Director of Digital Media Go to Market EMEA from 2015 to 2018. Additionally, she was involved in Adobe & Women as a Women's Network Sponsor for EMEA from 2017 to 2022. Her roles contributed to Adobe's strategic initiatives in the digital media sector.
Background in Telecommunications
Claire Darley has a solid background in the telecommunications industry, having worked with companies such as Vodafone and Telefónica UK. At Vodafone, she held positions including International Sales Director and Global Head of Marketing from 2000 to 2007. At Telefónica UK, she was Chair of the Women's Network and Head of Small and Medium Business Sales. Her experience in these roles has equipped her with skills in sales, marketing, and leadership.
Education and Expertise
Claire Darley studied at London Metropolitan University, where she earned a BA Hons in Business Studies from 1989 to 1993. Her education focused on Business Management, Marketing, and Corporate Strategy. This academic background supports her data-driven approach to building long-term growth strategies and her ability to drive change within organizations.
Leadership and Influence
Claire Darley is known for her leadership style, which emphasizes disruption and a 'can do' culture within her teams. She is recognized as a creative storyteller and has experience as a keynote speaker, podcaster, and lobbyist. Her ability to create followship and engage teams has been a significant aspect of her career, particularly in driving personalized experiences across multi-channel and multi-national teams.