David Crossman
About David Crossman
David Crossman is a Senior Customer Success Specialist at Adobe Campaign, with extensive experience in technical consulting and project management across various companies. He holds a BS in Electrical Engineering from the Georgia Institute of Technology and has a proven track record in enhancing marketing capabilities through digital transformation initiatives.
Current Role at Adobe
David Crossman serves as a Senior Customer Success Specialist at Adobe Campaign, a position he has held since 2018. In this role, he focuses on integrating Adobe Campaign with digital transformation initiatives to enhance the capabilities of marketing teams. He acts as a trusted advisor to marketers and executives, providing support for the enablement of marketing teams. His work involves developing adoption road maps aimed at increasing customer adoption and improving the effectiveness of marketing programs.
Previous Experience in Customer Success
Before joining Adobe, David Crossman worked as a Project Manager at Adobe from 2014 to 2018. His prior experience includes a role as a Senior Technical Project Manager at Silverpop from 2008 to 2014, where he was based in Marietta, GA. He also served as a Lead Technical Consultant and Senior Programmer at PARIO, INC from 2004 to 2007. His diverse background in customer success and technical project management has equipped him with the skills necessary to advocate for customers within the Adobe ecosystem.
Educational Background
David Crossman studied at the Georgia Institute of Technology, where he earned a Bachelor of Science degree in Electrical Engineering. His studies spanned from 1990 to 1996, providing him with a solid foundation in engineering principles that support his technical expertise in the field.
Early Career and Technical Expertise
David's early career included positions such as eLearning Development Consultant at Home Depot from 1997 to 1999 and Implementation Manager at London Bridge Group from 2003 to 2004. His technical expertise is complemented by his ability to match technology with business needs, focusing on strategic goal realization. This skill set has been instrumental in his roles throughout his career.