Divyansh Gupta

Divyansh Gupta

Customer Success Account Manager @ Adobe

About Divyansh Gupta

Divyansh Gupta is a Customer Success Account Manager at Adobe, where he manages a book of business valued at nearly $3 million. He has previously held positions at WhiteHat Jr, HungerBox, and Gravitate AI, and holds an MBA from the International School of Business & Media.

Current Role at Adobe

Divyansh Gupta serves as a Customer Success Account Manager at Adobe, a position he has held since 2022. In this role, he manages a book of business valued at nearly $3 million, overseeing over 1000 accounts. He acts as a trusted advisor to clients, conducting research and engaging with C-level executives through quarterly business reviews. His responsibilities include identifying expansion opportunities and introducing new solution offerings. He also monitors key engagement metrics such as product adoption, platform usage, and customer health to ensure customer success.

Previous Experience at WhiteHat Jr

Before joining Adobe, Divyansh Gupta worked as a Senior Sales Manager at WhiteHat Jr from 2020 to 2022 in Pune, Maharashtra, India. During his tenure, he collaborated with Solution Specialists to optimize the growth of Adobe Solution streams, including Adobe Sign, Substance, and Stock. His role involved developing sales strategies and enhancing customer engagement, contributing to the overall success of the organization.

Background in Business Development

Divyansh Gupta has a background in business development, having worked as a Business Development Manager at HungerBox from 2019 to 2020 for 10 months in the Pune Area. His experience includes developing strategies to drive growth and enhance customer relationships. Additionally, he held the position of Assistant General Manager at Gravitate AI for 5 months in 2020, where he contributed to business development initiatives.

Education and Qualifications

Divyansh Gupta holds a Bachelor of Commerce (Honors) degree from Shaheed Bhagat Singh College, Delhi University, which he completed from 2013 to 2016. He further pursued a Master of Business Administration (MBA) in Marketing/Marketing Management at the International School of Business & Media from 2017 to 2019. His educational background provides him with a solid foundation in business and marketing principles.

Early Career and Internships

In the early stages of his career, Divyansh Gupta gained experience through various roles and internships. He worked as a Marketing Intern at H&R Block for 3 months in 2018, where he developed skills in marketing strategies and customer engagement. This experience laid the groundwork for his subsequent roles in business development and sales management.

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