Gaurav Aggarwal
About Gaurav Aggarwal
Gaurav Aggarwal serves as the Product Support Lead at Adobe System India, where he has worked for 13 years. He specializes in IT Service Management and Business Development, holding a Master's degree in Computer Applications from Sikkim Manipal University.
Work at Adobe
Gaurav Aggarwal has been employed at Adobe Systems India since 2011, serving as a Product Support Lead. He has accumulated over 13 years of experience in this role, primarily based in the Noida Area, India. His responsibilities include overseeing product support operations and ensuring customer satisfaction through effective service management.
Education and Expertise
Gaurav Aggarwal earned a Master of Computer Applications (MCA) degree from Sikkim Manipal University, where he studied from 2012 to 2016. His educational background in Computer Science has equipped him with a solid foundation in IT Service Management and Business Development, areas in which he has developed significant expertise.
Background
Gaurav Aggarwal has a demonstrated history of working in the computer software industry. His career has been characterized by a focus on IT Service Management, where he has honed his skills in troubleshooting and customer relationship management (CRM).
Technical Skills
Gaurav possesses strong technical skills, particularly in HTML and troubleshooting. These skills are essential for his role in product support, enabling him to address customer issues effectively and contribute to product improvement initiatives.