Jaimeson Wennerstrum
About Jaimeson Wennerstrum
Jaimeson Wennerstrum serves as the Senior Manager of Customer Success Services at Adobe Workfront, where he leads a team focused on enhancing customer adoption and retention. His extensive career includes various roles at Periscope and Adobe, where he developed processes to improve collaboration and efficiency.
Current Role at Adobe Workfront
Jaimeson Wennerstrum currently serves as the Senior Manager of Customer Success Services at Adobe Workfront. In this role, he leads a team of consultants focused on delivering programs that enhance customer adoption and retention. His work involves implementing strategies that improve customer experiences and drive engagement with Adobe's solutions.
Previous Experience at Periscope
Wennerstrum has extensive experience at Periscope, where he held multiple roles over several years. He served as the Vice President of the Project Management Office and Global Process from 2016 to 2018. Prior to that, he held positions as Director of Project Management and Global Process, Account Supervisor, Senior Account Executive, and Assistant Project Manager. His tenure at Periscope spanned from 2006 to 2018, allowing him to develop a deep understanding of project management and client relations.
Experience at Adobe
Wennerstrum worked at Adobe as a Principal Customer Success Manager for a brief period in 2021. His role involved ensuring customer satisfaction and success with Adobe's products. He also worked at Workfront, an Adobe company, as a Strategic Customer Success Manager from 2020 to 2021, where he focused on optimizing customer engagement and success strategies.
Educational Background
Jaimeson Wennerstrum studied at Bemidji State University, where he earned a Bachelor of Science degree in Marketing Communications. His education spanned from 2001 to 2006, providing him with a solid foundation in marketing principles and communication strategies.
Process Improvement and Collaboration
Wennerstrum has a strong focus on process improvement and collaboration. He has developed processes aimed at enhancing efficiency across teams and has implemented large-scale software solutions to streamline workflows. His passion for collaboration drives him to continually seek improvements by questioning existing processes.