Jeff Michaels
About Jeff Michaels
Jeff Michaels is a Data and Insights Product Specialist at Adobe, focusing on Healthcare and Life Sciences. He has a background in computer and information sciences and has held various roles in sales, account management, and learning development across several companies.
Current Role at Adobe
Jeff Michaels currently serves as a Data and Insights Product Specialist in the Healthcare and Life Sciences sector at Adobe. He has held this position since 2021, contributing to the company's focus on data-driven solutions tailored for the healthcare industry. His role involves leveraging insights to enhance operational efficiency and improve customer experience management.
Previous Experience at Adobe
Prior to his current role, Jeff Michaels worked at Adobe in various capacities. He was a Learning and Development Specialist from 2017 to 2019, where he focused on employee training and development. Following this, he served as a Professional Services Account Executive for Financial Services and Fintech from 2019 to 2021, managing client relationships and delivering tailored solutions.
Education and Certifications
Jeff Michaels holds a Bachelor's degree in Computer and Information Sciences from North Park University. He also studied at Bradley University and completed a Certificate in Negotiation Mastery from Harvard Business School Online in 2022. This educational background supports his expertise in data analytics and negotiation strategies.
Skills and Expertise
Jeff possesses a range of skills that enhance his professional capabilities. He is skilled in process improvement and negotiation, focusing on operational efficiency and favorable business outcomes. His expertise extends to cloud solutions, big data, Adobe Experience Platform, and Customer Journey Analytics, which are essential for digital transformation and customer experience management.
Career Background
Before joining Adobe, Jeff Michaels gained experience in various roles. He worked as a Customer Sales Director at Skillsoft from 2015 to 2017 and as a Territory Account Manager at Global Knowledge Training from 2011 to 2015. His career has included managing vendor relationships and partnering, which are critical for business development and outsourcing strategies.