Jessica Zacharias
About Jessica Zacharias
Jessica Zacharias is an Expert Customer Success Engineer at Adobe, where she has worked since 2017. Previously, she served as a Senior Systems Administrator at Adobe for ten years, from 2007 to 2017, and she studied at the University of Saskatchewan from 1992 to 1996.
Work at Adobe
Jessica Zacharias has been employed at Adobe for over a decade. She served as a Senior Systems Administrator from 2007 to 2017, where she managed and maintained systems to ensure operational efficiency. In 2017, she transitioned to the role of Expert Customer Success Engineer, a position she has held for seven years. In this capacity, she focuses on enhancing customer experiences and providing technical support to clients in San Francisco.
Education and Expertise
Jessica Zacharias studied at the University of Saskatchewan from 1992 to 1996, completing a four-year program. Her educational background has equipped her with the necessary skills to excel in her technical roles, particularly in systems administration and customer success engineering.
Background
Jessica Zacharias has a strong background in technology and customer support. Her career at Adobe began in 2007, where she developed her expertise in systems administration. Over the years, she has transitioned to roles that emphasize customer engagement and technical support, reflecting her commitment to enhancing client satisfaction.
Professional Experience
With a total of over 17 years of experience at Adobe, Jessica Zacharias has developed a comprehensive understanding of customer needs and technical solutions. Her role as an Expert Customer Success Engineer allows her to leverage her extensive experience in systems administration to provide effective support and solutions to customers.