Jobin Abraham
About Jobin Abraham
Jobin Abraham is a Customer Success Manager specializing in Digital Marketing at Adobe, a position he has held since 2016. He previously worked at Adobe as an Account Manager and Inside Sales for eight months in 2013, and also has experience at IBM as a Technical Support Advisor.
Current Role as Customer Success Manager
Jobin Abraham currently holds the position of Customer Success Manager in Digital Marketing at Adobe. He has been in this role since 2016, contributing to the company's efforts in enhancing customer satisfaction and ensuring successful implementation of digital marketing solutions. His responsibilities include managing client relationships and providing strategic guidance to optimize the use of Adobe's digital marketing products.
Previous Experience at Adobe
Jobin Abraham previously worked at Adobe as an Account Manager and in Inside Sales from 2013 to 2014. During this 8-month tenure, he focused on building client relationships and supporting sales initiatives, which provided him with valuable insights into customer needs and product offerings within the digital marketing landscape.
Experience at IBM
Before his time at Adobe, Jobin Abraham worked at IBM as a Technical Support Advisor from 2003 to 2004. This role, which lasted for 11 months, was based in Gurgaon, Haryana, India. His responsibilities included providing technical assistance and support to clients, which helped him develop strong problem-solving skills and a customer-centric approach.
Education and Academic Background
Jobin Abraham earned a Master of Business Administration from Newcastle University, where he studied from 2006 to 2007. This one-year program equipped him with advanced knowledge in business management and strategy, which he applies in his current role in customer success. He also completed his early education at St. Columba's School.