Lillian Smith
About Lillian Smith
Lillian Smith is a Product Manager specializing in Lead Management at Adobe, where she has worked since 2023. She holds a Bachelor of Arts in Communication Studies and Political Science from UCLA and has extensive experience in marketing and demand management across various companies.
Current Role at Adobe
Lillian Smith currently serves as a Product Manager for Lead Management at Adobe, a position she has held since 2023. Based in Seattle, Washington, she focuses on optimizing lead management processes and enhancing product offerings. Her role involves collaborating with cross-functional teams to ensure effective product development and implementation.
Previous Experience at Adobe
Prior to her current position, Lillian Smith worked at Adobe in various capacities. From 2020 to 2023, she was involved in Marketing & BDR Operations, where she contributed to strategic marketing initiatives. Additionally, she served as Sr. Manager for Account-Based Marketing from 2019 to 2020, focusing on targeted marketing strategies and business change management.
Education and Expertise
Lillian Smith earned a Bachelor of Arts degree from UCLA, where she studied Communication Studies and Political Science. This educational background provides her with a strong foundation in effective communication and analytical skills, which are essential in her roles within product management and marketing.
Professional Background
Lillian Smith has a diverse professional background, having worked in various marketing and demand management roles. She was a Sr. Demand Manager at Bizible from 2017 to 2018 and at Marketo for a brief period in 2019. Her experience also includes a role as Director of Content at Apartment List from 2010 to 2013 and as Digital Marketing Manager at Quantum from 2016 to 2017.
Achievements in User Acceptance Testing
In her previous roles, Lillian Smith led global User Acceptance Testing efforts, identifying and partnering with 40 testers across Marketing and Sales personas. She authored over 100 unique test cases for the Dynamics Transformation Program and effectively addressed post-release issues during the Hypercare period, ensuring minimal disruption to business processes.