Manish Ranjan

Manish Ranjan

Customer Experience Architect @ Adobe

About Manish Ranjan

Manish Ranjan is a Customer Experience Architect at Adobe, where he has worked since 2022 in Bengaluru, India. With over 17 years of experience in marketing analytics and business intelligence, he has held various roles at leading companies including Citi, Dell, and HP.

Work at Adobe

Manish Ranjan has been employed at Adobe since 2022 as a Customer Experience Architect, based in Bengaluru, Karnataka, India. His role involves presenting proposals to executive-level customers, enabling them to understand Adobe's diverse capabilities. Prior to his current position, he worked at Adobe as an Architect from 2017 to 2021 and as a Senior Consultant from 2015 to 2017. His extensive experience at Adobe encompasses developing recommendations, proposals, and scope of work documents for various consulting engagements, showcasing his expertise in customer experience and digital solutions.

Education and Expertise

Manish Ranjan holds a degree in Computer Science from Birla Institute of Technology, Mesra. He also studied Physics at Kirori Mal College, University of Delhi, and pursued Business Administration and Management at SVKM's Narsee Monjee Institute of Management Studies in Bangalore. His educational background supports his expertise in Marketing & Sales Analytics, Digital Marketing, Business Analytics, and Business Intelligence, with over 17 years of professional experience in these fields.

Background

Before joining Adobe, Manish Ranjan held various positions in prominent companies. He served as Vice President of Digital Data Management at Citi from 2021 to 2022. His earlier roles include Sr Advisor at Dell from 2006 to 2015 and Business Intelligence Developer at HP from 2004 to 2006. His career trajectory reflects a consistent focus on analytics and customer experience across multiple industries.

Achievements

Throughout his career, Manish Ranjan has demonstrated a strong capability in conducting market analysis and feasibility studies to assess customer needs and implement necessary organizational changes. His proficiency with Adobe marketing cloud products, including Data Workbench and Campaign, highlights his technical skills and ability to leverage data for strategic decision-making. His experience in developing proposals and recommendations for executive clients further underscores his contributions to enhancing customer engagement and satisfaction.

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