Matthew Timpone
About Matthew Timpone
Matthew Timpone is a Customer Success Manager at Adobe, where he has worked since 2020. He has a background in marketing and customer relations, having held various positions at notable companies including The TJX Companies, Inc., and Fire&Spark.
Current Role at Adobe
Matthew Timpone serves as a Customer Success Manager at Adobe since 2020. In this role, he manages a digital transformation roadmap for over 25 accounts, which collectively generate an annual recurring revenue exceeding $10 million. His responsibilities include partnering with marketing and IT leadership to redesign Adobe Resource pages, aimed at increasing awareness and uncovering new use cases for Creative Cloud offerings. He also collaborates with the Creative Cloud for Higher Education Product Team to enhance Adobe's integration with Canvas, focusing on addressing customer needs and proposing new features.
Previous Experience at Adobe
Prior to his current position, Matthew worked at Adobe as a Performance Marketing Assistant Co-op in 2019 for five months. This role provided him with foundational experience in performance marketing strategies and practices within a leading technology company.
Experience at The TJX Companies, Inc.
Matthew worked as a Digital Experience Specialist Co-op at The TJX Companies, Inc. in 2018 for five months. This position allowed him to gain insights into digital marketing and customer experience strategies in a retail environment.
Education Background
Matthew Timpone completed his high school education at New Providence High School, earning a High School Diploma from 2012 to 2016. He then attended Northeastern University, where he studied Marketing and obtained a Bachelor of Science Degree in Business Administration from 2016 to 2020. Additionally, he participated in a Semester Study Abroad program at McGill University starting in 2016.
Internship Experience
Matthew has held several internship positions that contributed to his professional development. He worked as an SEO Marketing Intern at Fire&Spark (formerly Chimaera Labs) for four months in 2019, where he focused on search engine optimization strategies. He also served as an Athletics Department Ticket Office Assistant at Northeastern University from 2017 to 2018 for one year, gaining experience in customer service and operations.