Michael J. Frieri
About Michael J. Frieri
Michael J. Frieri serves as the Team Leader for the FSI Industry Practice at Adobe, where he focuses on enhancing customer experiences across digital platforms. He has a strong background in sales and leadership, having previously held positions at Acxiom and received multiple awards for his contributions in the financial services sector.
Work at Adobe
Michael J. Frieri currently serves as Team Leader for the Financial Services Industry (FSI) Practice at Adobe, a position he has held since 2022. Prior to this role, he worked as Senior Client Sales Director at Adobe from 2017 to 2022, where he focused on enhancing customer experiences for enterprise clients. His contributions to the company have been recognized with the Adobe Platinum Club award, which honors outstanding performance within the organization.
Previous Experience at Acxiom
Before joining Adobe, Michael J. Frieri worked at Acxiom from 2011 to 2016. He held the position of Account Director for National Accounts for five years in the Greater Chicago Area. Additionally, he served as Senior Sales Executive at Acxiom for one year from 2016 to 2017. His experience at Acxiom contributed to his expertise in client management and sales strategy.
Education and Expertise
Michael J. Frieri studied at Northwestern University, focusing on Emerging Digital Technologies and Leadership, and completed the Kellogg Executive Education program. He also holds a Bachelor of Science degree in Marketing from Illinois State University. His educational background is complemented by modern certifications in leadership, negotiations, digital marketing, data and analytics, and Generative AI from Northwestern University's Kellogg School of Management.
Achievements in the Financial Services Industry
Michael J. Frieri has received notable recognition in the financial services sector, including the FSI Account Executive of the Year award. This accolade highlights his exceptional contributions and performance in the industry. He acts as a trusted advisor to C-suite executives, leveraging his expertise in data, automation, artificial intelligence, and analytics to enhance business strategies.
Focus on Customer Experience
In his current role, Michael J. Frieri focuses on creating unique and engaging customer experiences across digital channels and platforms for enterprise clients. His approach emphasizes the integration of technology and data to drive customer engagement and satisfaction, positioning him as a key player in the financial services industry.