Peter Fong, Pmp
About Peter Fong, Pmp
Peter Fong is a Team Lead for the US Region in Customer Care and Livestream Events at Adobe Primetime Support, a position he has held since 2014. He has extensive experience in technology support and project management across various companies and countries.
Work at Adobe
Peter Fong has been employed at Adobe since 2014, currently serving as the Team Lead for the US Region in Customer Care, specifically focusing on Livestream Events and Adobe Primetime Support. His role involves overseeing customer support operations and ensuring effective service delivery in the livestreaming domain. Fong's tenure at Adobe spans a decade, during which he has contributed to the company's initiatives in enhancing customer experience and support for digital media solutions.
Previous Employment History
Prior to his current position at Adobe, Peter Fong held various roles in the technology and support sectors. He worked as a Technology Support Specialist at Gordon & Rees LLP for 10 months in 2011-2012. Fong also had a brief stint at Adobe in 2014, focusing on Livestream Events and Adobe Primetime Support. His experience includes positions at Deutsche Bank as a Systems Analyst, Sony as Manager of Interactive Services, and Globecast as Director of Operations for Consumer Products.
Education and Expertise
Peter Fong studied Computer Science at Boston University for one year and later earned a Bachelor of Science in Computer Science from City University of New York - Brooklyn College, where he studied from 1983 to 1987. His educational background provides a strong foundation in technology and systems analysis, which he has applied throughout his career in various technical and managerial roles.
Career Progression
Peter Fong's career spans several decades and includes significant positions in various organizations. He began his professional journey at Deutsche Bank as a Systems Analyst from 1987 to 1990. He then transitioned to roles at BNY Mellon and JPMorgan Chase & Co., where he served as a Senior Systems Analyst and Senior Technical Officer, respectively. His experience also includes project management roles at Metlife and Cablevision, showcasing a diverse skill set in technology and operations.