Ryan Denney
About Ryan Denney
Ryan Denney serves as the Senior Manager of Service Management Strategy and Design at Adobe, where he has worked since 2012. He has a background in IT mergers and acquisitions, client services, and has contributed to various IT service management initiatives.
Current Role at Adobe
Ryan Denney currently serves as the Sr. Manager of Service Management Strategy & Design at Adobe, a position he has held since 2012. In this role, he focuses on developing and implementing strategies for service management within the organization. His responsibilities include overseeing the 'Run IT as a Business' program, which emphasizes IT service management (ITSM) strategy and design. Denney also plays a key role in enhancing service delivery through various initiatives.
Previous Experience at Adobe
Ryan Denney has held multiple positions at Adobe prior to his current role. He worked as the Sr. Manager of IT Mergers and Acquisitions for one year from 2011 to 2012, where he contributed to the integration of IT services during corporate mergers. Additionally, he served as the Sr. Manager of IT Client Services and Engineering from 2007 to 2011, focusing on client service delivery and engineering solutions.
Experience at JDSU
Before joining Adobe, Ryan Denney worked at JDSU as the Sr. Manager of Client Services from 2006 to 2007. In this role, he was responsible for managing client service operations, ensuring that customer needs were met effectively. His experience at JDSU contributed to his expertise in client management and service delivery.
Background in Education
Ryan Denney studied at the University of Phoenix, where he earned a Bachelor of Science degree. His educational background provided a foundation for his career in service management and IT strategy. He completed his degree from 2005 to 2006, which contributed to his professional development.
Career at McGraw-Hill
Ryan Denney worked at McGraw-Hill as the Manager for the Western Region from 2002 to 2006. In this position, he managed operations and client relations within the region. His experience at McGraw-Hill helped him develop skills in management and client service that he later applied in his roles at JDSU and Adobe.