Sarthak Tikoo
About Sarthak Tikoo
Sarthak Tikoo is a Customer Success Account Manager at Adobe, with a background in sales and analytics from previous roles at Zenoti and HDFC Bank. He holds an MBA in Marketing from IBS Hyderabad and a Bachelor's degree in Commerce from Guru Gobind Singh Indraprastha University.
Current Role at Adobe
Sarthak Tikoo currently serves as a Customer Success Account Manager at Adobe, a position he has held since 2022. In this role, he is responsible for ensuring customer satisfaction and success, leveraging his skills in customer relationship management. His work is based in Noida, Uttar Pradesh, India, where he applies his expertise to enhance customer experiences and drive product adoption.
Previous Experience at Zenoti
Before joining Adobe, Sarthak Tikoo worked at Zenoti, where he held the position of Senior Analyst (Team Lead) in inside sales from 2020 to 2022. He also served as an Analyst at Zenoti from 2019 to 2020. His tenure at Zenoti involved managing sales processes and leading a team, which contributed to his development in customer engagement and sales strategies.
Educational Background
Sarthak Tikoo has a solid educational foundation in business and marketing. He earned a Master of Business Administration in Marketing from IBS Hyderabad, completing his studies from 2016 to 2018. Prior to that, he obtained a Bachelor of Commerce (B.Com.) with honors from Guru Gobind Singh Indraprastha University, studying from 2013 to 2016. He completed his 12th grade in Commerce at Bal Bharati Public School, Pitampura, in 2013.
Internship Experience at Morepen Laboratories
In 2017, Sarthak Tikoo gained practical experience as an intern at Morepen Laboratories Limited in New Delhi. His internship lasted for three months and provided him with exposure to the corporate environment, enhancing his understanding of business operations.
Skills and Competencies
Sarthak Tikoo demonstrates strong analytical abilities, essential for data-driven decision-making in customer success management. He possesses quick adaptability, allowing him to navigate the dynamic challenges in the customer success field. His experience includes both hunting and farming roles, showcasing his versatility in customer acquisition and retention strategies.