Shreyas P. Mehta
About Shreyas P. Mehta
Shreyas P. Mehta serves as the Head of Americas CSM Strategy and Operations Management at Adobe, bringing over 10 years of experience in operations and project management. His background includes roles in customer success operations and supply chain consulting at Syncron, as well as a solid educational foundation with an MBA from Purdue University.
Current Role at Adobe
Shreyas P. Mehta serves as the Head of Americas CSM Strategy and Operations Management at Adobe, a position he has held since 2021. In this role, he is responsible for overseeing customer success management strategies and operations across the Americas region. His work involves developing frameworks that enhance customer engagement and satisfaction, aligning operational processes with business goals, and driving strategic initiatives to improve overall customer experience.
Professional Experience at Syncron
Prior to his current role, Shreyas Mehta worked at Syncron in various capacities from 2014 to 2021. He began as a Supply Chain Consultant, where he focused on optimizing supply chain processes. He then advanced to Manager of Business Operations - Americas, where he managed operations for the Americas region. His final position at Syncron was Senior Customer Success Operations Manager, where he led initiatives to improve customer success metrics and operational efficiency.
Educational Background
Shreyas Mehta holds a Master of Business Administration (M.B.A.) in Operations and Supply Chain Management from Purdue University, which he attended from 2012 to 2014. He also earned a Bachelor of Engineering (B.E.) in Mechanical Engineering from Savitribai Phule Pune University, completing his studies from 2005 to 2009. His educational background provides a strong foundation for his expertise in operations and project management.
Early Career and Internships
Shreyas Mehta's early career includes various roles that contributed to his professional development. He worked as a Graduate Assistant at Purdue University in 2013, supporting technical assistance programs. He also completed internships, including an Operations Management Intern position at Armstrong International in 2013 and a Research Trainee role at the Defence Institute of Advanced Technology in India from 2008 to 2009. These experiences helped him build skills in operations management and technical support.
Skills and Expertise
Shreyas Mehta possesses over 10 years of experience in operations management, project management, and program management. He has a strong background in process improvement, contract negotiations, and data analytics. His proficiency in strategic planning and P&L management complements his ability to handle ambiguous situations effectively. Mehta has demonstrated expertise in cross-functional leadership and customer success, making him adept at establishing new organizations and processes in dynamic environments.