Shruthi M Naomi Premkumar
About Shruthi M Naomi Premkumar
Shruthi M Naomi Premkumar is a Senior Technical Account Manager at Adobe, where she has worked since 2020 in Ottawa, Ontario. She has extensive experience in technical consulting, big data analytics, and enterprise information systems, with a strong background in e-business technologies.
Current Role at Adobe
Shruthi M Naomi Premkumar serves as a Senior Technical Account Manager at Adobe, a position she has held since 2021. Prior to this role, she worked as a Technical Account Manager at Adobe starting in 2020. Based in Ottawa, Ontario, Canada, she focuses on delivering high-quality service and customer engagement through Adobe Experience Cloud solutions. Her responsibilities include service delivery, stakeholder management, and escalation management, which contribute to successful project outcomes.
Previous Experience
Before joining Adobe, Shruthi worked at MediaVantage as a Co-op intern in Java development for seven months in 2015. She also held the position of Technical Consultant for Adobe Target from 2016 to 2020. Earlier in her career, she worked at SAP Labs India in various roles, including SAP Basis Team Lead and Service Coordinator, from 2010 to 2013. Additionally, she served as an SAP Basis Administrator from 2008 to 2010.
Education and Expertise
Shruthi earned her Master’s Degree in E-Business Technologies from the University of Ottawa, where she studied from 2014 to 2016. She also holds a Bachelor of Engineering (BEng) in Electronics and Instrumentation from Maharaja Engineering College, completed in 2008. Her educational background supports her expertise in big data analytics, enterprise information systems, and e-business technologies, including e-marketing and internet security.
Technical Skills
Shruthi possesses a strong technical skill set, including proficiency in big data analytics tools such as Tableau. She is knowledgeable in various technologies, including SAP Netweaver, IBM BPM, and programming languages like Java and PHP. Her solid understanding of computing technologies and management concepts enhances her ability to communicate effectively with global teams and customers.
Passion and Interests
Shruthi has a passion for trend analysis and resource management, which aids in effective change management and root cause analysis. Her interests align with her professional roles, allowing her to contribute meaningfully to projects and initiatives within her field.