Shruthi Nagaraj
About Shruthi Nagaraj
Shruthi Nagaraj is a Senior Application Support Engineer at Adobe in Ottawa, Ontario, Canada, where she has worked since 2021. With over four years of experience in the information technology and services industry, she specializes in providing technical support at L2 and L3 levels and holds a Master's degree in Computer Science from Carleton University.
Work at Adobe
Shruthi Nagaraj has been employed at Adobe since 2021, serving as a Senior Application Support Engineer. In this role, she provides technical support for Adobe's applications and products. Her responsibilities include addressing complex technical issues and ensuring the smooth operation of software solutions for clients. Based in Ottawa, Ontario, Canada, she has contributed to the company's commitment to delivering high-quality support services.
Education and Expertise
Shruthi Nagaraj holds a Master's degree in Computer Science from Carleton University, where she completed a thesis option. This educational background has equipped her with the technical knowledge necessary for her role in application support. Her expertise includes providing technical support at both Level 2 and Level 3, which involves resolving intricate issues and enhancing user experience.
Background
With over four years of experience in the information technology and services industry, Shruthi Nagaraj has developed a strong foundation in product and application support. Her career has been marked by a focus on technical support, where she has honed her skills in troubleshooting and problem resolution. This background has prepared her for the challenges faced in her current position at Adobe.
Achievements
While specific achievements are not detailed, Shruthi Nagaraj's role as a Senior Application Support Engineer at Adobe indicates her involvement in significant projects and initiatives within the company. Her experience in providing L2 and L3 technical support suggests a track record of effectively addressing complex issues and contributing to the overall success of the support team.