Steven Biss
About Steven Biss
Steven Biss serves as the Senior Manager and Head of Enterprise Architecture Presales for the UK and Ireland at Adobe, where he has worked since 2024. With over a decade of experience in the martech and customer experience domain, he has held various roles in prominent companies, focusing on data collection, infrastructure best practices, and strategic business alignment.
Work at Adobe
Steven Biss has held multiple roles at Adobe, contributing to the company's enterprise architecture presales efforts in the UK and Ireland. He served as Senior Manager - Head of Enterprise Architecture Presales UK&I since 2024. Prior to this, he was a Principal Solutions Consultant and AEP Presales Team Lead in 2021, and he worked as EMEA Migration Programme Lead from 2016 to 2018. His tenure at Adobe also includes positions as Senior Solutions Consultant from 2018 to 2021 and Manager - Head of Enterprise Architecture Presales UK&I from 2021 to 2024.
Education and Expertise
Steven Biss studied at Loughborough University, where he earned a Master of Computer Science and E-Business with First Class Honors from 2001 to 2006. He also completed an MBA Essentials program at The London School of Economics and Political Science (LSE) from 2019 to 2020. His expertise spans data collection, infrastructure best practices, privacy and governance, machine learning, data science, and cloud services.
Background
Steven Biss has over a decade of experience in the martech and customer experience domain. He began his career as a football player at UNSW in Sydney, Australia, in 2007. His professional journey includes roles at various companies, such as Experian Decision Analytics, comScore, Inc., and SunGard Financial Systems, where he focused on implementation and consulting in analytics and digital marketing technology.
Achievements
Throughout his career, Steven Biss has been involved in the creation of packaged service offerings for delivery and presales teams. He is known for establishing new collaboration workflows between departments and defining presales processes. His work emphasizes bridging the gap between strategic business vision and technical execution, particularly through the development of current and target state maps and transition architecture roadmaps.
Professional Engagements
Since 2020, Steven Biss has been a member of the PreSales Collective, where he engages with brands to create strategic definitions and objectives for new teams. He is passionate about driving continuous internal service improvement and introducing fresh delivery methodologies to enhance professional services revenue and client satisfaction.