Swati Chhabra
About Swati Chhabra
Swati Chhabra is a Retention Specialist in the Media & Entertainment sector at Adobe, where she has worked since 2016. She previously held roles at EdGE Networks Pvt. Ltd. and Hewlett-Packard, and she holds a Master of Computer Applications from Sambalpur University.
Work at Adobe
Swati Chhabra has been employed at Adobe since 2016, where she serves as a Retention Specialist in the Media & Entertainment sector. Her role involves developing strategies to enhance customer retention and engagement within the media and entertainment industry. Located in the Noida Area, India, she has contributed to various initiatives aimed at improving user experience and satisfaction over her eight years with the company.
Previous Experience at EdGE Networks Pvt. Ltd.
Prior to her current position, Swati Chhabra worked at EdGE Networks Pvt. Ltd. as a Business Analyst from 2014 to 2015. During her one-year tenure, she focused on analyzing business processes and providing insights to improve operational efficiency. This role helped her develop skills in data analysis and strategic planning.
Experience at Hewlett-Packard
Swati Chhabra spent five years at Hewlett-Packard, from 2006 to 2011, as a Technical Solutions Representative. In this capacity, she provided technical support and solutions to customers, enhancing her expertise in customer service and technical problem-solving. This experience laid a foundation for her future roles in customer retention and engagement.
Education and Expertise
Swati Chhabra holds a Master of Computer Applications (MCA) degree from Sambalpur University. Her educational background in computer applications has equipped her with a strong foundation in technology and analytical skills, which she applies in her current role in the media and entertainment sector.